Hi Tom,Your input is appreciated but, here in the UK, there is nothing very clear on any of the support pages which says Small Business Support. Every support link takes you down the Support Contract rabbit hole and contact a partner or reseller.And...
Yeah, like I said, I was clutching at straws. Its just so random and without anything concrete to go on I fail to see how it can be effectively diagnosed and rectified.It also hacks me off enormously that the unit can't be configured to use SMTP AUT...
Tom,Its not a case of taking initiative. Cisco makes it so difficult to log a support case.Take this latest lock up on a BRAND NEW device. It has been delivered, installed and configured in the space of 48 hours. Can I get a support case logged? ...
Same problem here.I use these boxes as they are a reasonable way to get load-balancing into a small business BUT every unit I've installed I've had these problems with.ALL are running the latest firmware.ALL are configured slightly differently - noth...