Hi Kim,  Have you tried to grab a packet capture from the WAP321 while the client is requesting DHCP?  I would be interested to see if the OFFER is being sent from the DHCP server and hitting the WAP and how the client is responding.  You can also monitor the traffic using Wireshark at the client as well to verify that the OFFER is being forwarded.  I have included the link to the administration guide for the WAP below.  The packet capture information is located on page 49.  Be sure to save this information in the event you open a case with Cisco Small Business. http://www.cisco.com/en/US/docs/wireless/access_point/csbap/wap121/administration/guide/WAP121_321_AG_en.pdf Thanks, Jason Nickle ... View more

Hi, I don’t believe that this functionality exists at this time on the ISA. http://www.cisco.com/en/US/docs/security/small_business_security/isa500/administration/guide/ISA500_AG_OL-23370.pdf From the admin guide for the ISA.  “According to the user authentication settings specified on the security appliance, the SSL VPN users can be authenticated by the local database or external AAA server (such as Active Directory, LDAP, or RADIUS). For information on configuring the user authentication settings, see Configuring User Authentication Settings, page 346. Thanks, Jason Nickle ... View more

HI Lynda, Please disable WMM under the wireless settings on the router.  Let me know if this works for you. Thanks, Jason Nickle ... View more

Hi Mike, I did a scan against the RV042G looking for which methods it can negotiate at for the SSL/TLS connections and some of them are below 256bits.  At this time I am not aware of any plans to change this.  However, if you were to open a case with Cisco Small Business by calling 1-866-606-1866 we could open a service request based on the PCI issues you are seeing and request development to look further into SSL/TLS negotiation process.  Be sure to let the engineer you speak know about this forum post.    Thanks, Jason Nickle ... View more

Hi Mario, Here is a list of supported drives: http://www.cisco.com/en/US/docs/storage/nass/csbcdp/nss/avl/reference/guide/NAS_AVL_1834201.pdf Thanks, Jason Nickle ... View more

Hi Billy, I apologize that you are unable to reach your VNC server behind the RV180W.  Please contact Cisco Small Business Support at 1-866-606-1866.  We will be happy to troubleshoot the issues you are having with both the port forwarding and the bandwidth on your WAN interface.  Our engineers will be able to resolve these issues for you in an expeditious manner. Thank you, Jason Nickle ... View more

Hi Michael, I’m sorry to hear that you are having an issue using Firefox with the SPA 112.  The SPA devices are designed to work with IE but often can work with other browsers.  I would recommend that you upgrade the firmware on your device to the latest version.  I have included a link below to the download.  If you have any further questions please feel free to reach out to me. http://software.cisco.com/download/release.html?mdfid=283998771&softwareid=282463187&release=1.3.1&relind=AVAILABLE&rellifecycle=&reltype=latest Thanks, Jason Nickle ... View more

Hi, Here is a link to all of the Small Business Support Center Phone numbers: http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html ... View more

Hi, I apologize for the problems you are experiencing with the RV line.  Please feel free to contact us to open a case so that we can find a resolution for the problems you are encountering.  Our phone number is 1-866-606-1866.  Our team will be happy to assist you in finding a solution and address your concerns. Thank you, Jason Nickle ... View more

Hi Simon, Please give us a call at 866 606 1866 to address the issue that you are seeing.  A Cisco Small Business engineer will be happy able to help resolve this problem. Thanks, Jason Nickle ... View more

Hi Simon, Have you spoken to your provider to see if the on demand option for PPP is supported?  From the logs it appears that the 110 is receiving an error.  Let me know what you find. Thanks, Jason Nickle ... View more

Hi Greg, You can setup the 2960 port connecting to the UC320W as a trunk port if you want to keep it simple.  You will have 2 VLAN’s.  Vlan 1 for your data and VLAN 100 for your Voice.  Make sure that VLAN 100 is tagged and VLAN 1 is untagged.  Keep CDP turned On. For the phones you could try the same type of configuration only utilizing the voice vlan capabilities of the 2960.  I have included a link below to help with the configuration. http://www.cisco.com/en/US/products/hw/switches/ps628/products_configuration_example09186a0080b95982.shtml Simply plug one port to the UC320W with this configuration and the other to a phone.  It should work without issue.  If you need further syntax help let me know.  I will be happy to help. Thanks, Jason Nickle ... View more

Hi Jeff, Are you seeing any errors log on the WAN port of the RV042?  You may want to try to hard code the duplex and speed to match your providers modem.  In addition try running the speed and ping tests with all of the firewall features disabled. Let me know if this makes a difference. Thanks, Jason Nickle ... View more

Sorry, At this time the UC320W does not support teleworkers or any VPN configuration. Thank you, Jason Nickle ... View more

Hello Mark, When you were configuring your SPA525G2, was it directly connected to the UC on the LAN side or was the phone off site at the time? If the phone is off site the VPN wizard in CCA will not work however, you can still configure the phone to use the SSL VPN by manually entering the information into the phone. Thanks, Jason Nickle ... View more