I'm currently writing an IVR Script, and I want to know if it is posible to change the Prompt audio format from CCITT u-law 8 KHz, 8Bit, Mono 7 kb/sec, to another format like GSM 6.10, and still be playable from the IVR. Or if there are any cisc...
The extension is ".wav " I have uploaded the GSM file as a voice prompt, but the ivr server just skips it when it's time to play it... So I'm wondering if there is a codec or a way of telling the server to play the GSM format.
