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We successfully completed the upgrade from Unity 4.2.1 to 5.0.1 with no problems. We are enabling PhoneView on all our phones and it's working great on our 7940/7960 phones, but doesn't work at all on our 7961/7970's.Unity diagnostic tracing shows t...
After working on this for a couple of days now, I have a workaround for the Authentication URL issue that may help others with applications that must have control of this setting.In my case it deals with SynApps SA-Announce paging software which redi...
Hi Remy -Thanks for the reply. Phones are associated with the CTI user, and "Test Device" in UTIM is successful.The issue seems to be centered around the Authentication URL, but I don't know how to maintain paging functionality AND get PhoneView to ...
Hi Rob -I've been watching that thread closely, but doesn't seem to apply. The correct DN is being reported and we use 4-digit extensions only.I'm now finding that the Authentication URL in CCM Enterprise Paramaters could be the root cause of the pr...
Yes, I can confirm that all the accounts you originally listed can be moved using the ADUC without problems. All my Unity service accounts reside in a separate OU dedicated for service accounts to shield them from GPOs. The accounts were moved afte...
Were you able to get Unity working again with Exchange 2003 SP2? Did you run into any other issues during the upgrade? Just looking for an update.Thanks,--Jeff