About Rob Huffman

Rob Huffman · 04-09-2014

Hey CSC folks (Dan/all), Just wanted to take a moment to say the site performance is 1000% better today The latest updates have really made things here much better! Thanks for your hard work! Cheers!Rob

Rob Huffman · 03-10-2014

Hi Team,As a person who has worked in IT for many years I realize some of the complexities that must be involvedwith a change as significant as this major migration that the CSC team has just completed. I think the upside ofthe new experience far out...

Rob Huffman · 09-27-2013

Hi Christine, Sam & all,First off, I wanted to say THANKS to the whole Bug Search team for theircontinued hard work in making BST a great online tool!!I am looking for other community members to add their BST likes/dislikes to this threadin hopes of ...

Rob Huffman · 06-04-2013

Hello all,The docs for Unity Connection 9.x show this erroneous config location forsetting the following; Quota Handling for Outside Caller Messages By default, if an outside caller attempts to send a message to a user whose send/receive quota ha...

Rob Huffman · 01-28-2013

Hello all,Just wondering about the "actual" NTP clock Stratum version requirements wheninstalling Cisco CUCM. As the three sources below show varying results;So first we have the install guides;Note Cisco recommends that you use an external NTP ser...

Rob Huffman · 06-08-2020

Hi Horacio, Just wanted to add a FYI to the good tips from Mike (+5). Having the Sub in a CUC cluster take the majority of calls is actually the recommended Cisco design. "Although it is possible to balance the load of calls that the Unity Connec...

Rob Huffman · 10-17-2019

Hi Chuck, I would look into these two CUCM 10.5 bugs; Directed call park not working under race condition CSCuw63041 & Directed call park stops working after some time CSCuy45449 Cheers! Rob

Rob Huffman · 09-26-2019

Hi there, One of the great tools developed by Cisco in the "Unity Tools" toolbox is called the "Connection user Data Dump" which can show you tons of user related items in the reports that you generate. This includes; Role names user is assigned....

Rob Huffman · 09-25-2019

Hi Tyler, This is still an open Bug; Headset Does Not Alert to Incoming Calls on IP Phone CSCvo70826 Symptom:Cisco Headset 500 Series does not play an audible tone when incoming call is received on IP Phone device.This is a known limitation in ...

Rob Huffman · 09-22-2019

Hi there, The supported ATA model for CUCM is the ATA 191; https://www.cisco.com/c/en/us/products/collateral/unified-communications/ata-190-series-analog-telephone-adapters/datasheet-c78-739907.html The ATA 191 is supported with CUCM 10.5.1 and...

Member Since	‎04-27-2005 04:56 AM
Date Last Visited	‎03-26-2021 12:03 AM
Posts	18,356
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Comment on new site performance

My vote of confidence for the new CSC experience

Observations on BST - Bug Search Tool

Unity Connection documentation error

Cisco CUCM NTP documentation/requirements

Re: Unity connection cluster issue

Re: Directed Call Park error "park destination unavailable"

Re: Unity Connection 11.5 - DIsplay All User with Associated Roles?

Re: Cisco Headset 561

Re: Cisco ATA 192 Multiplatform with CUCM 12 ?