tamaraparker
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Member since ‎09-27-2021
‎10-08-2021

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Hello, I am wanting to see the call details for transferred calls in CUIC.  Specifically calls that my agents receive and then transfer out again.  I can see the total of calls transferred out per agent in the Agent Call Summary report, but not the d...
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Member Since ‎09-27-2021 09:07 AM
Date Last Visited ‎10-08-2021 12:04 AM
Posts 1