Hi Denise. Any progress on making the bug report public or otherwise providing some information on t...

Thanks again Denise. Please let me know when it is viewable/public.

Thanks Denise but I am unable to view the bug you posted. I get "Insufficient Permissions to View Bu...

Thank you for the info Denise. Please let me know when you determine the bug status and its resoluti...

We are having an issue with our new Task Routing setup. We are getting tasks properly routed to Fine...

Hi Denise. Has there been any progress with this item?

Thank you Denise.

And to clarify these are the events being reported on the originating agent's side. The agent making...

Recently we have seen changes in how CallTypes are presented in Finesse 11.6 (the UCCX variant so fa...

Thank you Denise.

Hi Denise.I have a question on transfers, callTypes and the corresponding event sequence.In the scen...

BTW dekwan I received a posting from you that does not appear on this thread so not sure that Shanta...

Does anyone have an answer for this?

How many simultaneous XMPP connections will Social Miner support for monitoring the status of task r...