Joined Cisco in 1989, prior to cisco worked at Nortel and Baynetworks from 1994-1999, prior to that worked for Racal Datacomm from 1990 - 1994, from 1988 - 1990 worked for MCI Telecommunications, from 1985 - 1988 worked for Dilling Harris and Ginsan, from 1980 - 1985 was in the US ARMY.
Cisco HCS and Cisco Collaboration
AT&T SIP Trunking Information Introduction: SIP or H.323 trunks are the most common VoIP trunks deployed today to interconnect to the outside world (i.e. the Public Switched Telephone Network / PSTN) or to talk between IP PBXes (such as between UC500s at multiple sites). The UC500 supports standards based SIP or H.323 trunks. SIP trunks are the most popular choice today as an IP based PSTN interconnect for a variety of reasons.To make SIP Trunk deployments to UC500 simpler, the CCA tool provides a drop down with a list which includes AT&T IP FlexReach service which has been interop tested and included within the CCA 1.8 tool. Below are a number of links to help you undestand how to configure the UC500 to work with AT&T's FlexReach Service. UC520 sample config for AT&T FlexReach Cisco Unified Communications 500 Series SIP Trunking Configuration Guide for AT&T IP Flexible Reach Service Overview of SIP Trunking and SBCS SBCS Partner webinar on SIP Trunking Practice lab goes over how to configure a UC500 in PBX mode doing SIP Trunking. This does require another UC500 or some other device to simulate the SIP Trunk. SBCS Practice Labs: First Look Lab #3 Questions asked on the Configuring SIP Trunking SBCS Webinar Click here to see the questions and Answers SBCS Videos: Configuring UC500 for for Generic SIP Trunk provider (VOD) Useful Technical Links CUCM Software Compatibility Matrix: CUCM Software Compatibility Matrix Cisco Tech Forums: http://www.cisco.com/en/US/partner/support/index.html Cisco Tools: http://www.cisco.com/en/US/support/tsd_most_requested_tools.html UC Test Matrix and System Release Information: UC 4.x and below UC 5.x and above Cisco UC500 and AT&T Flexreach Service link: UC500 SIP Configuration Page UC QuickStart training: http://cisco.partnerelearning.com/pec/Direct.asp?URL=20091624368405.1474 Cisco Partner Central Unified Communication Website: http://www.cisco.com/go/partners-ipc UCSBCS (UC500 website): http://www.cisco.com/go/sbcs Cisco Campaign Builder: http://www.cisco.com/go/campaignbuilder Customized Partner Intelligence Newsletter: http://www.cisco.com/go/cpi Steps to Success: http://www.cisco.com/go/stepstosuccess Cisco Partner Central Unified Communication Website: http://www.cisco.com/go/partners-ipc Cisco CallManager Capacity Tool (CCMCT): http://www.cisco.com/cgi-bin/CT/CCMCT/ct.cgi IPC Voice Tools: http://tools.cisco.com/partner/ipccal/index.htm Solution Expert tool: http://www.cisco.com/go/sx Quote Builder tool: http://www.cisco.com/web/partners/quotebuilder/index.html The Cisco Product Advisor: Cisco Product Advisor Cisco Product and services URL: http://www.cisco.com/en/US/products/index.html Cisco Feature Navigator: http://tools.cisco.com/ITDIT/CFN/jsp/index.jsp Cisco ConfigMaker Software: http://www.cisco.com/pcgi-bin/tablebuild.pl/configmaker IP Subnet Calculator: http://www.cisco.com/cgi-bin/Support/IpSubnet/home.pl VoIP bandwidth calculator: http://www.bandcalc.com/ Erlang Calculator: http://www.erlang.com/calculator/voip_calculator.htm CUEAC Training Videos for AT&T Engineers: http://alliance.dmmhost.com/att/auth/technologies/cueac_training/ Training and Labs Cisco E-Learning Connection: http://www.cisco.com/go/pec First Look Lab on UC500 in PBX mode doing SIP Trunking: ftp://ftpeng.cisco.com/sbcs/doc/UC500-CCA-First-Look-v1-Lab3.pdf Cisco AT&T Go-to-Market Portal AT&T Go-to-Market Portal How to get Cisco support via phone Cisco Presales Number: 800-553-6387 Cisco TAC Number: 800-553-2447 How to open a Cisco case for support via the web PRH (Partner Resale Help) Desk The PRH Desk is available Monday through Friday, 7AM – 6 PM Worldwide Monday thru Friday Call 1-800-553-6387, option 1, option 2, option 2 , option 6 http://www.cisco.com/web/partners/tools/helponline/prh/index_asiapac_english.html PDI Help Desk - Cisco Unified Communications The PDI Help Desk is a support resources page allows you to search our knowledgebase for information about planning, design, and implementation of Cisco Unified Communications products and technologies. http://www.cisco.com/web/partners/tools/helponline/pdi/index.html Cisco TAC Website Open a TAC case on-line http://tools.cisco.com/ServiceRequestTool/create/launch.do
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Team, I want to accommodate voice mail integration for a customer who has Centigram, a Nortel PBX, and is purchasing CallManager 5.1. - With no Unity, I want to integrate CallManager IP phone users with Centigram's voice mail via SMDI through VG248. Centigram would be integrating with the Nortel PBX and CallManager. has anyone been successful in doing this or has anyone heard of problems? - With Unity 4.2 UM Lotus Notes, can we integrate with Centigram to transfer voice mails? That would mean that CallManager is integrating with Centigram and Unity. It would also mean that Centigram is integrating with CallManager, Unity and the Nortel PBX. It sounds messy. What are thoughts? Dual PBX integration is a useful option for enterprises that want to maintain existing voicemail services while migrating from their current PBX to IP Telephony. Any feedback is appreciated. Tony
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