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since 2024, my attendees (even those who have been joining meetings for years) are having trouble joining. Some have even tried joining as a guest to see if that helps - sometime works but not always. Any ideas?
For over a week now, I can't log in. WebEx keeps escalating my issue, to no avail. I've tried different browsers, I've cleared my cache, I've tried a different computer, tried using the mobile app on my phone. Nothing is working. Have reset the pa...
Issue is still ongoing. I sent a .har file and screen shot on Nov 15. Never heard anything back. I emailed hem again (through the ongoing thread) and it came back as "This an automated notification, to inform that Case for this issue is Closed and ...
I did reach out directly to support. I've sent them the .har file and screen shots. They keep escalating my problem because they have not been able to remedy the issue so far.
haha. Def a non-IT person here. I have no idea if it is SOS enabled, but I think (but don't know for sure!) that it uses WebEx CI. No ad-block plug-ins. Happens on desktop and browser. Yesterday, WebEx sent me a link to try, but it only got me int...
Update. My computer just updated and it reloaded the 'new' one. Ugh. Was able to reload my preferred desktop app by going into WebEx via my computer, and clicking on support. The desktop app can be loaded from there.
