We have an issue where after configuring the CMS Uploader to push recordings to VBrick, it will upload the recordings that are already on the NFS share, but if any new recordings are created they do not get uploaded.We have spent the past couple week...

We have two Help Desks.  Both are in operation during normal business hours, and only one is active in the off hours.  Both Help Desks have different phone numbers that people call to reach one or the other.When Help Desk 1 closes, all calls it recei...