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We currently use the ACE module to Load-balancing IPSEC connection into SPA's. Since the SPA's only support 60 new connections per second. I was looking for a way to limit the amount of connecitons from the ACE to the SPA's.
I am trying to create a screen pop in the desktop administrator that will alert our agents of the orginal called number. We are using a Auto attendant that then transfers into our ICD. We want the agents to know who was called so they can use the c...
