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- About kenrankin
09-20-2018
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Member since
09-18-2012
6
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Created by
kenrankin
in IP Telephony and Phones
in IP Telephony and Phones
09-28-2012
07:21 AM
09-28-2012
07:21 AM
Okay....this is weird. But I solved the problem. It stopped hiding everything in IP Communicator when I set the tray icon to "Show Icon and Notifications" in the taskbar properties. The default is "only show notifications". When I would launch the program, it would hide the notification icon after a few minutes. As soon as the icon hides itself, the IPC screen goes blank. I'd mark that as a bug for W7x64 probably.
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Created by
kenrankin
in IP Telephony and Phones
in IP Telephony and Phones
09-25-2012
08:39 AM
09-25-2012
08:39 AM
Attached is what it looks like when I first launch IPC Latest version of IP Communicator, Win7 x64
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Created by
kenrankin
in IP Telephony and Phones
in IP Telephony and Phones
09-25-2012
08:32 AM
09-25-2012
08:32 AM
I fire up IP Communicator and I will have buttons and text next to my lines, and then it all dissapears after a few minutes. My phone number is still visible, but everything else below the black bar at the top dissappears. Any idea why lines and buttons are randomly disappearing? Attached is a picture of what it looks like after a few minutes.
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Created by
kenrankin
in IP Telephony and Phones
in IP Telephony and Phones
09-25-2012
05:40 AM
09-25-2012
05:40 AM
Thanks....not having the headset plugged in fixed it. I am migrating from an XP to W7 PC and still had my headset plugged into the XP machine.
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Created by
kenrankin
in IP Telephony and Phones
in IP Telephony and Phones
09-24-2012
09:28 AM
09-24-2012
09:28 AM
Nobody?
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Created by
kenrankin
in IP Telephony and Phones
in IP Telephony and Phones
09-18-2012
09:46 AM
09-18-2012
09:46 AM
This happens consistently on any Dell Optiplex 7010 or 9010 PC running Windows 7 SP1 x64. We are using the latest version of IP Communicator (8.6.2.0) out on Cisco's website. We also tried updating to a non-dell driver and grabbed the latest driver from Realtek's website, but that didn't help either. We cannot run the application at all. When I run the problem reporter, it gives me the following: Name Realtek High Definition Audio Manufacturer Realtek Status OK PNP Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10280577&REV_1001\4&26BB6EE9&0&0001 Driver c:\windows\system32\drivers\rtkvhd64.sys (6.0.1.6662, 3.88 MB (4,065,296 bytes), 9/18/2012 12:07 PM) Tue Sep 18 10:20:17.328 : ERROR : ( 984) Unable to get device for id = Speakers (Realtek High Definiti: 80070057 Tue Sep 18 10:20:17.328 : DET : ( 984) CStreamableAudioDevices::GetFormFactor() - returning form factor = 10 Tue Sep 18 10:20:17.328 : ERROR : ( 984) Unable to get device for id = Speakers (Realtek High Definiti: 80070057 Tue Sep 18 10:20:17.328 : DET : ( 984) CStreamableAudioDevices::FixDeviceName() - returning device name = Speakers (Realtek High Definiti Tue Sep 18 10:20:17.328 : SIG : ( 984) CStreamableAudioDevices::GetWaveOutId() - searching for waveOut device = Speakers (Realtek High Definiti Tue Sep 18 10:20:17.328 : ERROR : ( 984) CStreamableAudioDevices::GetWaveOutId() - unable to find waveOut device, returning waveOutId = -1 Tue Sep 18 10:20:17.328 : DET : ( 984) MediaTermination : CStreamableAudioDevices::EnumerateDevices() : deviceName=<Speakers (Realtek High Definiti> speakerName=<Speakers (Realtek High Definiti> playoutIndex=<0> formFactor=<10> waveOutId=<-1> Tue Sep 18 10:20:17.328 : DET : ( 984) MediaTermination : CStreamableAudioDevices::DumpDevices() - m_NumDevices=<1> Tue Sep 18 10:20:17.328 : DET : ( 984) m_bWaveOutSupport=<1> m_iPlayoutIndex=<0> m_iWaveOutID=<-1> m_PlayoutGuid=<Speakers (Realtek High Definiti> Tue Sep 18 10:20:17.328 : DET : ( 984) m_bWaveInSupport=<0> m_iRecordingIndex=<-1> m_iWaveInID=<-1> m_RecordingGuid=<> Tue Sep 18 10:20:17.328 : DET : ( 984) m_DeviceName=<Speakers (Realtek High Definiti> m_MicName=<> m_SpeakersName=<Speakers (Realtek High Definiti> Tue Sep 18 10:20:17.329 : EE : ( 984) MediaTerminationDll : ~NativeGetFirstStreamableDevice : (null) Tue Sep 18 10:20:17.329 : DET : ( 984) MediaMixer(002E0F40) constructor Tue Sep 18 10:20:17.329 : DET : ( 984) Mixer 002E0F40, index 0, name Speakers (Realtek High Definiti Tue Sep 18 10:16:35.574 : ERROR : ( 3636) -SFB| &E CSoftFireBoxWnd::onCreate(): SFB : CSoftFireBoxWnd::onCreate : verifyMediaRequirements() returned ERR_NO_SOUNDDEVICE. Exiting ... Tue Sep 18 10:16:35.574 : ERROR : ( 3636) -SFB| &E CSoftFireBoxWnd::onCreate(): Caught Exception - There are no compatible sound devices installed on this computer. Please click 'OK' to exit. : 0
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Labels:
Created by
kenrankin
in IP Telephony and Phones
09-28-2012
09-28-2012
Okay....this is weird. But I solved the problem.It stopped hiding
everything in IP Communicator when...
Created by
kenrankin
in IP Telephony and Phones
09-25-2012
09-25-2012
Attached is what it looks like when I first launch IPCLatest version of
IP Communicator, Win7 x64
Created by
kenrankin
in IP Telephony and Phones
09-25-2012
09-25-2012
I fire up IP Communicator and I will have buttons and text next to my
lines, and then it all dissape...
Created by
kenrankin
in IP Telephony and Phones
09-25-2012
09-25-2012
Thanks....not having the headset plugged in fixed it. I am migrating
from an XP to W7 PC and still h...
Created by
kenrankin
in IP Telephony and Phones
09-18-2012
09-18-2012
This happens consistently on any Dell Optiplex 7010 or 9010 PC running
Windows 7 SP1 x64. We are usi...
Public Statistics
| Date Registered | 09-18-2012 09:19 AM |
| Date Last Visited | 09-20-2018 04:23 AM |
| Total Messages Posted | 6 |
