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HiCould someone provide a clarification of which calls show in the call history on the desktop app please. I have a customer who believes his users are missing data.Most of his users are in hunt groups which may impact what is seen?If i pull reports ...
One of our clients uses a Geemarc iloop v3 with Webex and is having issues with the call fading out after 10mins or so, then it comes and goes. He had the same issue with Office UC. Has anyone else used a hearing loop with Webex and experienced this?
Hi We have a customer who when she makes an outbound call to an android phone, the caller ID shows up as 'Martin'. There is no 'Martin' set up in the portal and the telephone number is assigned to her, with no masking etc. Curiously this doesn't happ...