As a Senior Manager on Cisco’s Collaboration Marketing team and with an extensive systems architecture and administration background, John Gaudin helps drive awareness of the evolving role of collaboration and network-based services in enhancing applications to support positive business outcomes, with 20 years’ experience in the relationship between applications and the network. John was formerly a product manager for Cisco Info Center, a suite of software products focused on operation and business support. Prior to Cisco, he was a product manager at Beyond.com, where he architected a suite of software products that enabled worldwide electronic delivery and license management of applications to government and large enterprises. Before moving into product management and after his discharge from the US Navy, John was a systems administrator in the financial services industry working on the first Internet banking systems.