About m.mei

m.mei · 03-29-2012

Hi all,just a quick question (not for me as I have lack od knowledge on UCCX)We have to redirect a call from UCCX to an external resource, via ISDN. As the ISDN is the only connection provided, we have to transfer some information in the UsertoUserIn...

m.mei · 03-29-2012

Hi all, I am going to propose UCCCX 8.5 to a potential and there is a concern about a specific requirement: IVR outbound voice campaigns. The requirement is the following: a) up to 4 numbers for customer. (UCCX support up to 3) b) the (4) numbers...

m.mei · 10-10-2012

Hi,try to play with the service mask (CallEventMask).Try with:config /service 0x1e

m.mei · 03-30-2012

Hi all,this is a lack, as we are proposing UCCX to replace exsisting CTI that allows it.Unfortunately, the only way the customer accepts to transfer information to outsourcer (for their security lines) is through UUI.Talking with cisco eng. they guar...

m.mei · 03-30-2012

Hi, thank you for your response. About your answer. Using CCM I am not sure that is possible to define and set a global key, thatis used to correlate the calls sent to ISDN external devices We cannot use ip as the requirement is to have a ISDN be...

m.mei · 03-29-2012

Hi Anand,thank you for your answer.I have the concerns becouse I don't have much experiense with UCCX and in the documentation I didn't find the detailed answer.About open points:a) How can I handle phone4 for the customer (ie. customer with phone1, ...

Member Since	‎06-01-2005 12:21 AM
Date Last Visited	‎08-18-2017 03:54 AM
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UCCX 8.5: UUI field

UCCX 8.5 IVR outbound campaign features

CTITest fails to work

UCCX 8.5: UUI field

UCCX 8.5: UUI field

UCCX 8.5 IVR outbound campaign features