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Thanks for the great example Niko..A couple of things here: Desktop.agentStateInfo.latestData.teamName doesn't seem to return the Team Name of the agent, why would that be undefined?I have a use case where an agent would use a Widget transfer list (l...
Thanks Niko,Agent Session ID is also initially blank. as you suggest, I was able to get Team to sometimes display after a browser refresh, so as you say looks like timing. I found putting a delay like this fixes: constructor() { async function t...