I wanted to inform the community and users of the OnPlus portal that we are currently experiencing delays in obtaining support data for newly found support Cisco devices.  This impacts devices discovered after 9AM CT by both the Cisco OnPlus Scanner and ON100 Network Agent.  For these devices, there will be a delay in obtaining the following information: Contract Warranty Hardware EOL Software EOL Product Security Advisories Field Notices Our OnPlus teams are actively working to resolve this delay.  We appreciate your patience and your continued support! Thank you, The OnPlus Team ... View more

The OnPlus service experienced delays in report creation between Friday, Oct 5th at 00:25 CT and Monday, Oct 8th 16:15CT.  Reports that were scheduled during this timeframe experienced a delay in creation and were not generated until Monday, Oct 8th 16:15CT.  As of Monday, Oct 8th 16:15CT, the OnPlus reporting service is fully operational and is not experiencing any delays. We appreciate your patience and your continued support! Thanks, The Cisco OnPlus Team ... View more

Email notifications are not being delivered in a timely fashion  for European sites.  Delays may be serveral hours, affecting timely delivery of event notifications. We are currently looking to restore service to be eliminate any delays in the event notifications. More information can be found on our Servcie Health Status page at: www.checkonplus.com ... View more

The Cisco OnPlus team is happy to announce that we have and will continue to expand the support for the Cisco Integrated Service Router (ISR) G2 and the Cisco Catalyst Switch Platforms! Over the last few releases, we began an effort to provide more granular support for Cisco's Classic IOS products.  This effort has allowed us to build in better support, as we are now releasing OnPlus device drivers that are dedicated for specific product lines. With these more specific drivers, we can help drive an even greater level of quality and increased functionality for these platforms.   We have started with support for our Cisco ISR G2 platforms and Catalyst 2960 platforms, but we will continue to expand this level of support for additional platforms in the near future.  The supported device matrix has been updated with all of the new families that are supported and even some of the platforms that are on the horizon.  I will continue to update the community as we progress with our development. This also is a great chance to begin utilizing and converting your Classic IOS router and switch platforms that are not listed under the supported device matrix to our Generic Device Drivers.  Cisco OnPlus supports both Generic IOS drivers and Generic SNMP drivers for both switches and routers.  This provides an excellent option for supporting devices that have not yet been covered with our new specific device driver! As always, we value your input greatly.  Please let us know your feedback and input, we are always listening. -Jimmy ... View more

We have gotten great feedback from all of you and we wanted to have a single place where we could store all of this data.  We also wanted to share this with the rest of the community so that we can begin to brainstorm and create new ideas here!  The ideas, thoughts, and feedback that has been collected is consolidated below - we can open up new threads if we get enough votes or comments about particular features.  Keep in mind that everything on this list is based on the creativity of everyone in the community.  Think of the features here as the ones that are currently brewing and are open to change.  You might see some of these items change, fall off the list, or even make it into the pipeline or roadmaps based on the feedback you provide us! Discovery Directed Discovery - Instruct OnPlus on which subnets to discover on - Use of a ping sweep within a specified subnet + SNMP discovery Discovery Ignore - Gives the OnPlus portal user the option to skip specific network segments to discover - Skips discovery on specified devices Time-based automatic removal for certain devices and subnets - Some network/subnet/ip ranges that are being discovered have many devices that come and go (e.g. hotspot, guest networks).  To prevent them from piling up, they would be automatically removed. - Configure subnets, IP  ranges, or devices to  be automatically removed if they are missing:  Immediately or after a certain time (hours, days..) Topolgy Port based Topology Maps - Using MAC addresses and swtich ports from the switches, correlate mappings within the topology map and draw based on this data Same device, Multiple Interfaces/MACs - Understand and display data on a specific device that has multiple connections rather than duplicating the device Monitoring Alert Thresholds - Set thresholds for certain alerts such as up/down status to reduce false positives - The ability to adjust  the threshold so that I'm only alerted if the site is down for more than a certain amout of time  Added SNMP Functionality - Minimal device monitoring (platform up/down status) of non-Cisco SNMP capable devices - Monitoring custom Cisco MIBs for additional details IP SLA - Collecting or displaying network health data based on IP SLA - Have the ON100 device act as an IP SLA responder or agent Additional Monitors - Monitor the routing table of a device to alert if a route is added or dropped on a  device. - Monitors for QoS Implementatoins (IOS QoS Implementations: MQC, HQoS...) Templated Monitor Profiles - Ability to create a set of re-usable monitoring templates that can be easily applied. For  example, we may have some server systems  we'd like to monitor  SMTP/DNS/WMI on, while another set may only need  DNS/DHCP, and whatnot.  I would like to just select those devices, and  have a dropdown/click  to select a preconfigured monitoring profile  instead of having to readd  all the monitors over and over. Acknowledging Alerts - Turning off an active alert on a monitor once you have acknowledged the alarm Notifications User Based Notification Delivery Rules When I want to add a person  to get messages it would be  nice if I can add a person and then have  check box for say 10  different devices to get messages from rather than  having to put the  user in once for each one. Configuration and Firmware Unity Express Back Up - Use OnPlus to provide backup capabilities for Unity Express in addition to the configurations for CME on the UC500 Additional Details on Config Backup - Display diff between configuration versions in the notes section of the configuration tab Applications Further NTOP Integration - Integrate NTOP Viewing into native OnPlus experience, allows for viewing of NTOP data without having to open the NTOP portal - Create/generate reports based on data gathered from NTOP Usability and User Experience Portal Timeout - Increase span of time before portal times out Spanning Tree Visualization - Display context of STP and MSTP instances on the topology view.  Automatic Grouping/Re-Parenting Based on IP/Subnet - Automatically move devices under a parent device if they have a certain IP, or by  Subnet.  For example, VoIP phones on a network would show up under the VoIP server or switch they are connected to. Password/Authentication Proxy  - Ability to dole out passwords for users and give  them access to  certain devices with the OnPlus agent holding and using  the master  password for said device.  That way if someone leaves your  organization  you don't have to change passwords for all devices.  You  just turn off  the users account and he will no longer have access with  HIS password  but the master passwords, that were encrypted and he didn't  have access  to, are still safe. Device Support Cisco Wireless LAN Controllers - Basic and Enhanced Support for the 210X, 250X Series Controller Additional Cisco Small Business Products RV220W Cisco Catalyst Switching Platforms - Cisco Catalyst 3524 Cisco Adapative Security Appliances ASA5510, 5520 Additional Device Vanity Icons - Apple  devices, MAC's Mobile Inventory count - at base of each inventory list as you scroll down add  a total,I.e. No. Of devices. - All = ? No. / Computer = ? No. / etc.. Device Credentials - add function to enter or amend credentials of appliance's ... View more