lyne.huet
Level 1
Level 1
Member since ‎11-04-2009
‎04-08-2019

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Hi,I just read in the Design GuideCisco Finesse does not support the configuration of multiple lines on the agent phones. Use phones that areconfigured with a single line (single number) for Finesse agents and supervisors. Does it mean that an Agent ...
uccx 7.0 cucm 7.0In the contact summary report (real time reporting)and in the historical report, we got aborted contact.We verified the programmation of our icd extensions there is no error and we still get aborted call with the same error. Can so...
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Member Since ‎11-04-2009 06:40 AM
Date Last Visited ‎04-08-2019 11:48 AM
Posts 3