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We had some similar use-cases. Since the dept. used a shared email, it would not show up as a valid account in AD. We set up the user acct (dept. Use) using a 'dummy' email address, then under the Voicemail section, I enabled the 'send a copy' to the...
I agree with @MichaelRalston0900 Came across a similar issue after our migration and directing our users the settings.webex.com really helped out.One thing to note: If you are authenticating your login to Webex against AD, you need to make sure the e...
I agree with @dtibbe. I use Dubber and with our subscription, it gives the option to automatically start recording, or to start recording with a key-combo. Also have the option to record only incomming or outgoing calls if needed.The recording is bas...
Hi @kctrey Was reviewing what you had written and I do not see 'Configure Lines' listed under Application Line Assignments. @Daosd: In Control Hub, you add shared lines to a Users device: Hope this helps, please let me know if I misunderstood wha...
