Webex Devices

Hello, I hope you can help me!Unfortunately, our WebEx hardware (Codec EQ with Soundbar and Roombar Pro) is currently not working as it should.When starting a WebEx meeting, the error message “Could not reach the communication service, please try aga...

Can anyone recommend a commissioning engineer that could assist with setting up 4 x codec proWe are a UK based AV integrator.Thanks in Advance 

Does anyone have any documentation on what the multi-content macro does, where to get it and with what roomkit products the macro supports?

Hello Cisco Community,I am seeking an official recommendation or advice from Cisco that can be supported by a TAC case in case of failure. I have three rooms, each measuring 10m x 4m, separated by collapsible partitions. Two rooms are equipped with a...

I need your assistance in configuring BYOD on the Cisco Kit equipment. I attempted to connect using the multihead cable, but it only shared the speaker, while the microphone and camera were not available. Could you guide me on how to resolve this iss...

Can anyone advise on how to create a second admin account on a Cisco SX20 for pairing with the touch 10 panel

Hi,Just wondering if anyone has had any success with migrating RoomOS based MTRs from Android Device Management to AOSP?Cheers,Alec

I'm having trouble updating a Codec Pro (S53300) running original RoomOS ce11.5.3.3 to a newer version. No matter which version I try via the WebUI, the file uploads successfully, but the update process never actually starts. I've tested this with tw...

Hello,Please see attached error seen in Webex Control Hub/Devices.I receive an error on a Cisco Webex Board 55 when viewing the Issues and Information section.If anyone knows of a solution to resolve this issue, please let me know.Thank you. 

Hi, My customer is using Webex CVI to join MS Teams meeting. I have the following customisation queries. Query1. Scenario is as follows. Host schedules a meeting >> Meeting invite is sent to all invitees with the CVI info >> User on Cisco Video devic...

@cisco I have had no problems with my headset in the past but all of a sudden I can't get audio from my laptop regardless if I use the USB dongle or the USBC cable. It does however work with the 3,5mm audio cable. It also works well to connect to my ...

I want to convert some Webex Room devices from hybrid to cloud-registered only. The documentation I have found covers changing from on-premises registered to cloud-registered and also includes hybrid as a potential transition or end-state. However, t...

Does it work to connect a PC with a DisplayPort 1.4 output to the USB-C input on a Cisco Room Bar to be able to display content.Will a bidirectional DisplayPort to USB-C DP alt mode cable work?If this doesn't work, does anyone have a good solution to...

HiWe've had a request from the business if its possible to turn off the sound effect when volume goes up or down via the touch 10 controller on Cisco codecs. I have tried turning off all the sound effect or key tone options within the settings, but t...

I'm having difficulty with some Precision 60 Cameras.  The correct White Balance setting isn't staying set in memory.  When the room first wake's up from stand by (on tablet), the white balance colors are all blown out and extremely yellow. I can log...