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Hi Team I was facing this issue in CUIC on the report def i have 20 reports and when most of the reports are working fine out of those 3 reports i was trying to run it and the CUIC is giving the
cuicui.toolbar.errorcode.500.runReport
and i w...
Hi @ciscohow can i calculate service level Abandoned calls from termination call detail table i'm using TimeToAband Field from Termination call detail but when i compare call type interval table i'm not getting corred call details can you help me ?
Hi that is beause of the CUIC will do time zone conversion based on the CUIC user and displays result in the User time zone, CUIC user is in different time Zone other than the HDS Server time Zone based on your description
