Hi,I'm trying to register a partner outside my company on CSAM for get access for SNTC portal but it seems that don't have a contract but we already had a smartnet contract associate.
When trying to register in SNTC portal we recived the message: This device is not covered by this contract Please enter a serial number of a device that is covered on this contract.We are using a serial number covered by this contract, we already try...
Hi, i had a problem when giving access to SNTC portal for an account outside my company.Already register the account in the CSAM (prints attached) but i'm still without access to this company on SNTC.
Hi,we got a problem when trying to set DNS config, Timezone, NTP server and Hostname the configuration failed, showing us the message failed to execute, null for every entry as shows on the print attached.
Hi, We did the procedures to activate the SNTC Portal and wait 24 hours, we validate with cisco support, you can see it on file attached and the contract used is a SNTC contract, but still without access.
