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Hi, If the http requests from the CRS server requires a proxy server to go through to the internet, should tomcat be configured to go through the proxy server too? Right now, any type of http request from a CRS script fails. If there is no proxy se...
Is there any way of automating the process of pushing the asp page to the phone? I do not want to show the webpage and the submit button. I would like the submit process to be done automatically. I would appreciate any help on this. Thanks. Here is...
Hi, Anyone know why call Manager would stop collecting CDR's after installing ICD 3.0.2 software? This is at a client where I installed ICD 3.0.2 on a new server. The client already had 2 callmanagers upgraded to 3.2.2c spF. I had to restart the ca...
Hi, In Call Manager Administration, when in Device Profile, I click Add a New User Device Profile and the web page goes blank ( http://cmserver1/CCMadmin/deviceprofileuser.asp) It does not say "web page not found. The page is blank. The .asp file...
Did you check the scripts to see if you are dequeuing the call somewhere? The stats are for that day and if it disappears the following day, at some point, the call is got to be dequeued in the script.
Don't know about protocols. One way to do it at ICM scripting level is to write a APP Gateway to change the ANI. That is the only way that I can think of. Did you open up a TAC case to see what cisco's response is on this?
Sorry about that. It does look like ANI, DNIS and DialedNumberString cannot be changed. But it can be changed on the CTIOS desktop side easily if you are into VB programming.Or just store the new ANI/CallerID into a peripheralVariable and then displ...
