Hi Aron,Welcome for your maked comments..it's make me clear a few points too.***Phone should be in the same Vlan of IPCC/VOIP Monitor Server e.g  Voice Vlan 60******it's recommended by CISCO Tac engineer when we opened a TAC case .The span to PC , PC...

Hi Aron,Post a snapshot for what error you are geeting or what you are doing.

Hi,I've setup recently a similar monitoring for one Customer.I'm giving the command summary for your setup...##############################Switch-X (where VOIP monitor servers connected)vlan 99 remote-spaninterface GigabitEthernetx/y ****Description ...