If you have it, Network Associates Sniffer is a great tool for a problem like this.Sniffer will make a number of diagnosises on it's own, that may point to underlying problems. But best of all, you could compare packet by packet from one client to t...
We take a similar approach to Kathleen, by splitting the documents up to help you quickly find things.First, we use topology diagrams that are drawn for plotter sized paper. Our network has over 180 sites distributed throughout North America, so we'...