Joel,Unfortunately, we ended up sending ours back as we received no help from Cisco on the issue. We are using another Vendor's product and do not have any issues with our smartphones.

I have the same issue.  We have a mix of Blackberry, iPhone, and HTC phones and all will drop their connections and not renegotiate.  The laptops we have connecting (24) all work fine. Any way to set the key refresh interval to not autorenew?  Can fi...