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Hello,I need to make a percent allocation routine in IPCC 7.1.3 Script Editor which will use global variables instead of the hard coded Percent Allocation node.Has anyone done something like this before? Can you tell me how you did it?Thanks!Barry
Hello,I needed to delete 'thousands' (yes I know) of backup scripts for one script. I removed almost all of them, however now I when I attempt to remove one I see the error: Another user has changed the object. "You need to refresh and make your chan...
Hello,We are setting up a brand new CVP and need to have our system messages recorded using a different voice talent. Can someone point me in the right direction what the verbiage, and file name is that are required for each system prompt? I just don...
Hello, We recently updated our HP servers to PSP 7.91A, took a long time... they are at version 8.10(a) now! After finishing the update our CVP servers are experiencing Wininet timeouts: Trace: INTF: WININET Couldn't access App. Server: Error Code= 1...
Hello,We have a French CAD [7.1(2) server and in the CTIOS process window, I see the message:10:37:38.968 HandleNonObjectEvent(eAgentPrecallEvent) - Device object [device.5003.] not found. Can't retrieve agent UID.10:37:51.406 HandleNonObje...
Thanks, for now I think I will stick with: random()<=(Global.Variable/100)Would be nice if you could use a global variable in a percent allocation node though!Barry
Hello,Try this:Router Error CodesGo to the ICM Admin Workstation folder. Open Glossary Click on ICM Master Help and then ICM Errors Set the Category to "Call Router" and put in the error number that you are interested in
It looks like we had the same issue as you, which took forever to recreate for Cisco! We had them put a fix into IOS version 12.4-15.T5, however we were on CVP 4.0.2 at the time.Might be something for you to look into!Barry
