I installed CSD on two differents desktops.For both, When i clic on "Voice" CSQ Team summary i can see logged in agent for different CSQ but when i clic on the CSQ itself all statistics display "n/a"Any idea?

Hi,A customer has changed agent settings and created new one using CCM interface but after that he cannot retrieved it using IPCC interface.Is there any replication delays or something?If yes, where can i set it?

Hi,On its CRS IP_IVR, customer found some 'The server has encountered a network errorsource srv, event id 2012'messages in windows event viewer.No impact on CRS IP_IVR are reported.NIC Settings fixed on 100Mbits/sec Full Duplex as recommended.Is anyo...