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Hi, I've been experiencing the "out of service" error since the last Friday, whenever I tried to open the Finesse Agent Desktop. My platform is UCCX 12.5 Sandbox. I've tried reserving a different instance of UCCX, but still getting the same issue. I'...
Hi,It's on the UCCX 12.5 sandbox. Last night the service went well - the agent desktop, the notification service and the Finesse REST API all worked. But this morning they all out of service:Whenever I clicked "https://hq-uccx.abc.inc:8445/desktop", ...
