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Hello,Using CCE Script Editor 11.6.1We are in the process of upgrading this.I have a user group that would like to automate their 5 person on-call rotation to eliminate the need to do it manually. Is there a variable or condition that uses weeks (52...
Hello,I was wondering if someone could assist. I'm trying to route a CED entry to another programmed script and within that programmed script be able to bypass some greetings and options based on the CED entry made.Example:Script A - User presses op...
Thanks everyone. After rebuilding the statements the call is properly routing with the If statement. Not sure why but it is working now.Thank you again, much appreciated.
Hello Dmytro,- How do you send the call from script A to script B, when user select option 4? Which node in the ICM script do you use for it? I'm using object Got To Script- Does your script B works with script A only, or it can be triggered ...
