Thank you, Peter. I ended up using the XML solution as we only have IPCC express so we do not have the license entitlement for the DB call module. In any case, thank you for the help.Thx,Howard

Thank you, Pete,I am a little surprise Cisco provide so little sample scripts for these type of call routing. Afterall, if they want to win their customer's loyalty on the VoIP arena they need to show the flexibility of their solution...Thx,howard

Chris,Any chance I can get a sample script from you that does the routing by Area code (ANI)?Thx,Howard