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Hello.When recording, at the 15 minute mark, the recording repeats that the meeting is being recorded, and a new mp4 temp file is created. The previous 15 minute recording is finalized into an mp4 file. So a 1 hour and 5 minute recording would be 5...
We are trying to set up Recording capabilities at our site and are running into an issue with certificates and enabling the recorder. Hopefully someone can point me in the right direction. I created the CSR by using the command “recorder pki csr rec...
I am having an issue with incoming calls to out CMS and hoping someone can point me in the right direction.When outside calls come into our CMS, they only see a black screen with no audio. They should be prompted to enter a pin. For our unpinned ro...
Thank you. I saw the same thing. In the CMM log of the test recording call, it shows "Participant joining" (recorder@recorder). The next entry is the link to the recording. At the 15 minute mark, we get "Participant joining" (recorder@recorder) ag...
Hello Jaime. You seem the most knowledgeable when it comes to recorders. I cannot find anything on the below issue; maybe you have.When recording, at the 15 minute mark, the recording repeats that the meeting is being recorded, and a new mp4 temp f...
Hello.When recording, at the 15 minute mark, the recording repeats that the meeting is being recorded, and a new mp4 temp file is created. The previous 15 minute recording is finalized into an mp4 file. So a 1 hour and 5 minute recording would be 5...
Maybe someone can help with this recorder item:When recording, at the 15 minute mark, the recording repeats that the meeting is being recorded, and a new mp4 temp file is created. The previous 15 minute recording is finalized into an mp4 file.Is the...
Thanks for the help again! It started working with these 3 simple changes:1. Changed outboundDialPlanRule>domain to "recorder" instead of our local domain.2. Changed outboundDialPlanRule>sipProxy to "CMS-IP:Port" instead of just an IP.3. Changed cal...
