Hello, Sharing the resolution summary: >The users with the mentioned CCO ID have been associated as Delegated Administrator and assigned the role of customer admin on CSAM >We have manually synced the user from our end and SNTC service has been enabl...

Hi alanpimentel, I am the incharge of this issue and I will be assisting you shortly on this issue. Please provide the following details in PM (private message) to proceed further on this issue: Company nameCustomer nameCustomer’s CCO IDCustomer’s em...