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We have had several instances where users are receiving the attached New Version Required prompt in WebEx. We then have to re-install WebEX for this to clear. Has anyone else come across this. I cannot locate any information regarding this promp...
We have had multiple reports from remote end users that the wi-fi connection under Secure Client is stuck on Authenticating/Associating when using an EERO router. Restarting the router and running a Network Repair on Secure Client does not resolve t...
We are seeing multiple users see this message when logging on in the morning. The workaround at the moment is to have them do a Reset in Health Checker which clears the message, but it returns the following day. At the moment this appears to be aff...
My user installed a new update for his ERRO app on his phone and this has fully resolved the issue for him. At least for me, this issue has been resolved. Hope this helps some of you.
I still have one user not able to connect to Wi-Fi even with the updated app version as well. I just fully re-installed NAM and that did not work so next is a full re-install of all Cisco Secure Client apps. I still believe this is an ISP issue. T...
Good news! We may have found a potential solution. Updating the ERRO app seems to have caused the connection to be successfully established. After the update two of my three users were resolved. The one user still having the issue is also updated b...
All of the wi-fi networks are running on WPA2 AES which is the current standard. We already determined that WPA3 is disabled by default in the EERO app. Here are the current EERO app settings for my test user. They are going to test by turning of I...
Hello. Thank you for that suggestion. One of the users having the issue is one of my team members and when she checked the EERO app on her phone she found that WPA3 was already disabled. Are there any additional steps that need to be performed?
