Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
1
Log in to the customer organization at https://admin.webex.com/.
2
Navigate to Services > Contact Center > Settings > Desktop.
3
In the Agent Experience section, enter the automatic wrap-up value in milliseconds in the Auto Wrapup Interval field. A...