About malcomda1

malcomda1 · 04-20-2017

We have a newer SX20 12x Cisco Camera and Codec. We have not been able to figure out how to set the camera pre-sets with this remote. We do not have a touchpanel. We can find instructions for the older model of SX20 and the older remote but not the ...

malcomda1 · 11-15-2017

This is caused by over-tightening the mounting bolt when installing the camera. Sounds too simple to be true but we dealt with this many times, once we realized this was the issue, we only finger tighten the bolt that attaches the camera to the mount...

malcomda1 · 04-21-2017

Is it the updated CE8 Firmware that is preventing the remote from setting presets, or the actual functionality of the remote control?

malcomda1 · 04-21-2017

Default camera position using remote control, that is great. So only additional Pre-Set's need to be done in the API - got it. How does the user in the patients room access the additional Pre-Sets. Can they access them with the remote or would they ...

malcomda1 · 04-20-2017

Thank you Patrick, you have been a tremendous help! Much appreciated.

malcomda1 · 04-20-2017

Thank you Patrick, that was very helpful. I found API in the configuration menu. We really only need 1 preset, and for it to be automatic each time the device is used. One thing that is not clear to me, or perhaps I just don't like what I am reading....

Member Since	‎04-20-2017 11:42 AM
Date Last Visited	‎11-15-2017 05:16 PM
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How to set Camera PreSets with remote control

Re: Issue on Precision HD 1080p Camera

Is it the updated CE8

Default camera position using

Thank you Patrick, you have

Thank you Patrick, that was