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- About Lyn Robbins
09-04-2018
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Member since
04-27-2017
8
Posts
5
Helpful
0
Solutions
Created by
Lyn Robbins
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
09-04-2018
08:03 AM
09-04-2018
08:03 AM
Hi Daniel,
Cisco has not certified CSPC to run on Hyper-V, therefore is not supported.
Cheers,
Cheri
... View more
Created by
Lyn Robbins
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
09-04-2018
07:44 AM
09-04-2018
07:44 AM
Hello Bogdan,
You can manage this in the Partner Self Service tool at: https://www.cisco.com/c/en/us/about/account.html. Under Change Location, click the Change or Remove My Company Association link.
Cheers, Cheri
... View more
Created by
Lyn Robbins
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-03-2018
01:39 PM
01-03-2018
01:39 PM
That worked! Thanks so much for the quick reply.
... View more
Created by
Lyn Robbins
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-03-2018
10:27 AM
01-03-2018
10:27 AM
Hi all,
This is happening on both online and offline reports. We have several segments (+100), so know this data should be available.
Any assistance would be appreciated.
Thanks! Lyn
... View more
- Tags:
- Portal Reporting
Labels:
Created by
Lyn Robbins
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
08-10-2017
01:49 PM
08-10-2017
01:49 PM
In my company, we have 2 collectors. Each collector is meant to update different inventories. However, since I’m not responsible for both collectors it is possible that the other collector is collecting the same device(s) as my collector.
Can you tell me if my inventory will be updated based on the other collector’s upload?
... View more
Labels:
Created by
Lyn Robbins
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
08-10-2017
01:44 PM
08-10-2017
01:44 PM
Thanks! That makes sense.
... View more
Created by
Lyn Robbins
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
08-10-2017
12:52 PM
08-10-2017
12:52 PM
Within the SNTC portal, I’ve opted to set my reporting preference to LATEST view. However, when I’m looking at my reports, such as Custom Inventory Report, I notice that several collection dates are shown. Why does that happen?
Thanks!
... View more
Labels:
Created by
Lyn Robbins
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
04-27-2017
12:26 PM
04-27-2017
12:26 PM
I have a message:
Welcome to Smart Net Total Care. How-To Videos are available under "Useful Links" on the left navigation panel to help initiate the Smart Net Total Care experience.
But cannot find "Useful Links" on the left navigation panel to help initiate the Smart Net Total Care experience.
How do I find the How-To Videos?
Also I did find one video. I'm not sure how I found it, but I was watching the video Collecting Inventory for Cisco Smart Net Total Care Service. In the video, the announcer mentioned a that this is the second video in the series and I would like to see the first video on how to setup designated admin and administrator account as it was covered in a previous video.
Here is a link to the second video: http://www.cisco.com/c/m/en_us/training-events/events-webinars/webinars/smart-net-total-care-inventory.html
How do I find the first video?
... View more
Labels:
Created by
Lyn Robbins
in Smart Net Total Care Portal and Collector Discussions
09-04-2018
09-04-2018
Hi Daniel, Cisco has not certified CSPC to run on Hyper-V, therefore is
not supported. Cheers, Cheri
Created by
Lyn Robbins
in Smart Net Total Care Portal and Collector Discussions
09-04-2018
09-04-2018
Hello Bogdan, You can manage this in the Partner Self Service tool at:
https://www.cisco.com/c/en/us...
01-03-2018
Hi all, This is happening on both online and offline reports. We have
several segments (+100), so kn...
08-10-2017
In my company, we have 2 collectors. Each collector is meant to update
different inventories. Howeve...
Created by
Lyn Robbins
in Smart Net Total Care Portal and Collector Discussions
08-10-2017
08-10-2017
Thanks! That makes sense.
Created by
Lyn Robbins
in Smart Net Total Care Portal and Collector Discussions
08-10-2017
08-10-2017
Within the SNTC portal, I’ve opted to set my reporting preference to
LATEST view. However, when I’m ...
Created by
Lyn Robbins
in Smart Net Total Care Portal and Collector Discussions
04-27-2017
04-27-2017
I have a message: Welcome to Smart Net Total Care. How-To Videos are
available under "Useful Links" ...
Public Statistics
| Date Registered | 04-27-2017 12:08 PM |
| Date Last Visited | 09-04-2018 08:06 AM |
| Total Messages Posted | 8 |
| Total Helpful Votes Received | 5 |
