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Hello! I have some users asking why they are being prompted to update from 14.8 if iOS 15 is considered optional (for the time being). We’ve asked most to at least update to 14.8 for the security vulnerabilities, but curious why 15 isn’t being pushed...
I’ve had some users who will use the Mobile app at one point then some time later (maybe a month or 2) when they try to use it again it seems to not be activated. Does the activation period time out after no use? Or have they possibly deleted/re add...
If a user is not in a Duo synced group would they be blocked access from apps that utilize Duo? I.e. using email externally, but not in Duo group; would prompt to enroll appear or would it be bypassed?
This doesn’t apply to those users who are synced, correct? We have a number of inactive users who may not utilize Duo, but take up half the licenses. What is a way to exclude some of these accounts, i.e. service accounts, or how to change configurati...
Hello, thank you for your response. I just wanted to add I had a chat session with tech support yesterday and they stated ‘It could also become deactivated due to the time that the app has been activated and the last time that they have used the appl...
