Duo Mobile App

Every time I try to open Duo Mobile app, it immediately crashes.Reproduction steps1. Click Duo MobileExpected: Duo Mobile app starts.Actual: The Duo Mobile icon shows the normal "app is opening animation" (icon is enlarged), but no app window is ever...

HelloWe are running duo 2fa for accessing our vpn and occasionally some users never receive the push but Cisco Secure connect get them into vpn normally.We use duo proxy server and Firepower 1140 with FMC. both are located in the same network in a co...

Hi,I have bought a new phone and im trying to transfer Due accounts from old phone which i still have.i tried your suggestions and in the old phone to back up with marked checkbox over " third party accounts backup" but it didnt work.I wanted to try ...

Hi, have a strange situation I can't figure out. I have DUO loaded on my phone and works fine. The only issue is, when I use it for some clients, when I go to log in, DUO pops up/sends me a notification, which is fine.When I try and log into Cisco si...

HiI am an end user that uses Duo to protect personal accounts so I have no administrator controlling my account. I have changed my phone (iPhone to iPhone) but cannot see a way to log in to Duo on my new phone to allow the accounts set up with Duo on...

Even my LinkedIn app can ask for a fingerprint at startup.I wonder why the Duo app doesn't offer this? IMHO it should be the default optionUsing Android

I have a costumer that have Cisco DUO on his computer and his mobile and there is a problem with the mobile app that the user not received any notification on the mobile app to connect with the MFA.The application on the phone does not show the alert...

Hey everyoneI just got a new iPhone and I’m looking for ways to transfer my duo mobile to it. The problem is that I have a recovery password for the backup that I’m not confident if I remember.The new iPhone has not been turned on. I have access to t...

I am upgrading to a new iPhone. The old iPhone has duo mobile for a third party account and does not have third party backup on. When I backup to the new device, what do I need to setup duo mobile and get access back. What will duo mobile be asking a...

Hello!I've tried to enable Duo Restore on my Duo Mobile app on my Android device, but I just don't have the settings for it.I've checked if I have Google Backup enabled - I do, and I checked the Duo Mobile app permissions and I have access to Google ...

When traveling with my Android phone in a country where I have no mobile data access (because the phone physically cannot connect to the country's frequency bands), my Duo mobile codes for third-party sites like github.com and paypal.com are getting ...

Is there a way to know when a third party app was added to your duo mobile Authenticator? I haven’t had a Snapchat since 2020 and all of a sudden it appeared on my duo mobile app and was generating codes. I haven’t even changed my number in that time...

Hello members,We have configured MFA for the PostgreSQL database using RADIUS authentication and Cisco Duo, overall the configuration works, but I need help with the usage.  The problem is that database authentication succeeds when I approve the Duo ...

I’m having trouble creating routed site-to-site vpn on ftd using fdm. I understand that when creating routed vpn you need to have routes built, though I don’t what routes to build.