Duo Mobile App

Find best practices and discover troubleshooting tips for Android, iOS, and more.
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Forum Posts

Hi! A few days ago, I had to reset my Instagram password on the account that I use for my business. I had previously set up 2 Factor Authentication with the Duo Mobile app, but when I went to get the code from the app to be able to sign in to Instagr...

hi!!i recently had to factory data reset my phone and lost all access to qr codes,backup codes.i set up duo for my Instagram accounts and now i cannot access them.I have phone number,gmail connected to my accounts but can't access duo acc.It keeps as...

I’d really like to contact users on the telephony report and ask them to use the mobile app and the “push” or “code” as we’re quickly burning through our telephony credits. I don’t see user names listed on the telephony report. Is there a good way...

bmckenna by Level 1
  • 879 Views
  • 3 replies
  • 0 Helpful votes

Hi!  We have the occasional user tells us they receive prompts in other languages outside of their device default of English. We have one iPhone user who has no other languages installed, no keyboard/launcher apps, etc., and today after getting promp...

wpyszczymuka_0-1708972623244.png

I used the search util on the forum to search the words in my post title but I was a little surprised this hasn’t been posted as a Q. I have a new phone. my old phone has the Duo accounts backed up to google. I was able to generate a QR code exactly ...

2X_6_627c9cf49a26232a4314379f24ecae43c131365f.png
Tee3 by Level 1
  • 2217 Views
  • 2 replies
  • 0 Helpful votes

Dear colleagues I have the duo mobile app on my iPhone. I have several corporate Instagram accounts on it, it turns out that I changed phones and lost access to these accounts and I can't reactivate them. Can someone help me?

We are implementing Duo Win Logon authentication for a group of users who will be accessing multiple machines. We are seeking the most efficient method for managing offline authentication. During our testing, when an enrolled user logs in to a new de...

Quick Links