Duo Mobile App

Hello! I’m using Duo Authenticator on my mobile but trying to move away from Google ecosystem. The Duo Restore functionality is really neat, but I couldn’t find a way to set it to backup to another cloud service (e.g. Nextcloud) or even locally. Is t...

I'm desperate for some assistance. I've tried contacting Duo Mobile with no success. I've tried Meta, they said their hands are tied. I feel screwed.Long story short - I went from Android to iPhone and got a new number in the process. I had Google Du...

Hello Community,We have recently implemented Cisco Duo for our customers’ domain administrators. To simplify administration, we purchased a Android tablet where we scanned the offline codes for all our customers.Currently, the offline codes are not b...

ID and password works, but none of 2FA auth by Duo push, call and code works, and ends with this error.Another admin deleted the phone form my profile and the error still persists. Changing the device to access on, browser didn't make any improvement...

I have a costumer that have Cisco DUO on his computer and his mobile and there is a problem with the mobile app that the user not received any notification on the mobile app to connect with the MFA.The application on the phone does not show the alert...

When I receive a call via Webex, only my phone rings, not my Apple Watch. If I don't answer the call on my iPhone, I receive a missed call notification on both my iPhone and my Apple Watch. I can't receive an incoming call notification on my Apple Wa...

I have a duo account which I use to get into several things (paypal etc) under an email address that is not a gmail address. Worked fine on old phone. New phone. Install duo. It asks me to log back in to activate, of course. It first assumes it shoul...

Hi, I want to backup Duo on the old phone and restore it on the new one.  Unfortunately I have chosen wrong google account to backup. I want to change that, but looks imposible. I remove the link Duo --> Google from Google site, but Duo insist on usi...

Every time I try to open Duo Mobile app, it immediately crashes.Reproduction steps1. Click Duo MobileExpected: Duo Mobile app starts.Actual: The Duo Mobile icon shows the normal "app is opening animation" (icon is enlarged), but no app window is ever...

i changed phones and i dont have access to my old phone but know i recovered everything but the duo mobile information, i cant access instagram cause i need duo mobile permission and duo mobile google back up its broken cause i recover everything fro...

Tenho uma conta que era para pegar os códigos para colocar no Instagram. Troquei de celular e não consigo mais acesso a conta e agora estou sem conseguir acessar meu Instagram.A página inicial do aplicativo Duo Mobile não oferece a possibilidade de e...

I have an account that was supposed to get codes to put on Instagram. I changed my phone and can no longer access the account and now I can't access my Instagram. The Duo Mobile app home page doesn't offer the option to write an email, only access vi...

I use Duo Mobile push authentication to access an externally-managed cluster. When using an SFTP GUI app (Transmit) to access the filesystem I'm often presented with multiple almost simultaneous authentication requests (I assume multiple threads open...

HelloWe are running duo 2fa for accessing our vpn and occasionally some users never receive the push but Cisco Secure connect get them into vpn normally.We use duo proxy server and Firepower 1140 with FMC. both are located in the same network in a co...