About mike1juliet

mike1juliet · 08-15-2023

Greetings everyone, we just switched from registering our codecs from VCS to CUCM, ever since the change, we've noticed that duo video is not working as it should. We should see video on one screen and presentation on the other, however, all we get ...

mike1juliet · 08-15-2023

Greetings, We recently registered a Webex Room 55 running SW ce11.1.4 on a CUCM version 11.5, everything looked good for a few days and now the customer is stating that during VTC's, they will lose video, both ways. Neither site can see each other, ...

mike1juliet · 08-29-2023

Yes, only the far-end video goes black. The display itself still works, if you disconnect from the call, the screen goes back to standby, which is when the customer just dials back in. I will pull logs next time this happens as you suggested. Upda...

mike1juliet · 08-28-2023

Thank you to all that responded to my query. As of right now, the issue still persists. We don't actually disconnect from the call, we just lose video (black screen). All settings on the codec are at default the same as other Cisco 55 systems that...

mike1juliet · 08-16-2023

Will do, I'll reset setting to default. Thanks for letting me know Jonathan.

mike1juliet · 08-15-2023

That was it! Thank you Jonathan and Ibrahim!

mike1juliet · 08-15-2023

I went to to the QoS settings in the codec and maxed out audio, data, signaling and video, I'll see if this helps, thanks for the idea.

Member Since	‎08-15-2023 03:52 AM
Date Last Visited	‎09-18-2023 10:02 AM
Posts	8

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Duo Video on CUCM 11.5

Webex Room 55 video loss

Re: Webex Room 55 video loss

Re: Webex Room 55 video loss

Re: Webex Room 55 video loss

Re: Duo Video on CUCM 11.5

Re: Webex Room 55 video loss