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Olá.Tenho dois ap1832i-z-k9 inoperantes e procurei solução na comunidade. Um membro me respondeu que não existe solução, somente RMA. Expliquei que não possuo contrato de suporte e ele me informou que não é necessário um contrato para esse AP.Gostari...
Never mind.I've already wasted too much energy and time. The lesson is not to buy this type of equipment from end users anymore.And I found authorized local Huawei resellers, they sell to end users with very attractive prices (U$370, considering I li...
hum...Is the CCO not my Cisco My Devices username? (https://cway.cisco.com/mydevices/devices)Searching how to start the RMA, one of the steps would be to register the equipment in My Devices. Is it the wrong information? or would it be in another pla...
Hello LeoI explained that I had purchased from an end user and not an authorized reseller. But the denial remained, I believe due to internal procedures.I talked to a friend who works for a company representing Cisco, Huawei, D-link, etc... to check ...
Thanks again Leo.Unfortunately TAC denied the RMA... They said they can't support serial numbers.Well, I'll try to at least return it as disused material.
