Hi Experts,I'm unable to download Finesse Agent desktop. The steps I've followed are below.1. Reserved a sandbox for UCCX and got the Lab IP address and its crendentials.2. I connected through the AnyConnect VPN with the sandbox credentials.3. I chan...

Hi Experts,Recently, I was able to reserve a sandbox for Unified Contact Center Express 12.5 and I received the Lab Network address and its credentials. But when I tried to connect through the VPN from AnyConnect with the credentials I'm getting a Lo...