About robkwil61

robkwil61 · 06-02-2015

I'm trying to install Agent Desktop on my Win7 64 bit. Research shows 9.x should work. However, in the downloads section, I can only download 9.03 (which gives me CAD_9.0.1.54_MR3ES0_setup.exe) and when I try to install it, it says "This patch can ...

robkwil61 · 06-11-2015

I see this is a rather old thread but it's the closest I could find to my issue. My whisper announcements won't play. All other media on the media server play just fine. I've check the ICM script (no Call Studio involved). I've verified the files ...

robkwil61 · 06-11-2015

I see this is a rather old thread but it's the closest I could find to my issue. My whisper announcements won't play. All other media on the media server play just fine. I've check the ICM script (no Call Studio involved). I've verified the files ...

robkwil61 · 06-03-2015

Thank again... I appreciate your patience and replies. Actually, I think we run CTI OS. All I remember is once before I downloaded a Desktop Agent client off Cisco's website and installed it. Then I was able to log in as different agents.

robkwil61 · 06-03-2015

Thanks. I'm not really sure how that link helps me. I had a simple agent desktop app installed previously on my W7x86 system. I just need it for simple testing of agent login information. I don't believe we have a "CAD" server. I tried version 1...

robkwil61 · 06-03-2015

UCCE 9x

Member Since	‎02-17-2015 06:56 AM
Date Last Visited	‎01-17-2020 12:04 AM
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Agent Desktop Download

I see this is a rather old

I see this is a rather old

Thank again... I appreciate

Thanks. I'm not really sure

UCCE 9x