About matthew.murch1

matthew.murch1 · 09-10-2015

We have recently upgraded our VoIP phones from the Cisco 7942 to 8841. Our unit is running Cisco Unified Call Manager version 8.6.2 and Unity 5.0. When using the voicemail button on the 8841, there is roughly a 10 second delay before connecting with ...

matthew.murch1 · 09-11-2015

We are using SIP. We have other, older phones on the network that use SCCP that work just fine. When we switch one of the older phones to SIP we have the same delay issue. It seems there is something wrong with the way our SIP is set up.

matthew.murch1 · 09-11-2015

Dennis, attached is a trace file from a recent VM call. What stuck out to me was the second line, where it has 100 Trying. This seems to be where most of the time is take, roughly 15 seconds. Thank you for any help you can provide.

Member Since	‎09-10-2015 11:49 AM
Date Last Visited	‎08-18-2017 03:54 AM
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Cisco 8841 Voicemail Delay

We are using SIP. We have

Dennis, attached is a trace