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Hi Everyone,
I already upgrade CUCM and CIMP to 12.5(1) SU8 and CCX to 12.5(1) SU3. after that, when agent call outbound using CRM not automatically through Jabber.
there is no change configuration from CUCM side and CRM before and after upgrade.
...
Currently we have issued when upgrade CUCM to 11.5 SU11. Sometimes the GUI process Install freezes, we try to refresh and the process is running again, but when the install process running for 3 hours and freezes again, suddenly when we refresh the i...
Hi,
I already upgraded expressway core and edge from X12.5.3 to X14.2.1, after upgrade we don't have login jabber from internet. CUCM version is 11.5(1)SU3a,
and we uploaded certificate tomcat CUCM Publisher,Subscriber, and CIMP to Expressway Core a...
I have successfully upgraded 2 CUCM Subscriber nodes. When the status is stuck on installing, only collect logs to ensure the upgrade process has been completed. after that cancel the upgrade process "utils system upgrade cancel" and restart the node...
Currently I have successfully upgraded CUCM Publisher via CD/DVD (Datastore) and through CLI with the troubleshooting steps as below:1. Restart Cisco PLM DB and Server.2. Install COP File Free Disk Space and Upgrade Fix
But when installing CUCM Subsc...
I tried to upgrade again but there was a different error I attached the log and display error
Error encountered: An unknown error occurred while accessing the upgrade file. Warning: A system reboot is required when the upgrade process completes or i...
