IVR Outbound Camnapign. Settings: "Cisco Config Manager" --> "Outbound Option Campaign" --> "Abandoned call waiting time" =10 sec. To the person the call arrives (from IVR Campaign), the person hears the first IVR prompt, further in 5 seconds the abo...

Sample: If the call has been stopped at the initiative of the client after 40 seconds of stay of a call in system (that is the client looked forward to hearing more than 40 seconds, and has hanged up, without having waited)We can call any IVR/ICM the...