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Hello, when we wanted to access to the CSPC information of a customer, we used to associate by going to the CSAM portal and adding our account as a CBR admin, and then we could see all the info in the SNTC portal.Now, when we try to go to the CSAM we...
Hello, we have a Collector working, we are trying to grant access to the accountWhen we go to the CSAM -- User Role Assigments -- Assign Role to user outside my company -- Submit -- Available Service Roles for Selected Users we can not select any opt...
Hello, I am trying to access to the Cisco Services Access Management and it says "You are not authorized to access this resource", but I was able to access last week, my account is already a Customer Administrator, I have access to services.cisco.com...
Hola, estamos intentando registrarnos para hacer una cuenta delegated admin y asi poder instalar un Collector (CSPC) en el link https://www.cisco.com/web/smartservices/sntc.htmlEn el paso donde debemos registrarnos y dar un contrato y un serial nos a...
Hello, we have a big network (+700 devices) and we need to check if all the switches have the correct time, is there a way to get that information? (for example: through a report, a script)Regards.
Hello Adias, they are taking me to the SNTC TAC Support, the problem is for that I need a Smart Assist Contract, which I don't have. (Service levels: AMSS, AMST, SPADV, CSAS or PNSA)What can I do? Is there an estimated time for this Cisco API to be r...
