schreuder.engineering
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Level 1
Member since ‎10-14-2009
‎03-28-2021

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Hi there, Can anyone tell me if an IPC Action can be invoked when an email is received in the CAD Desktop (premium level) Agent Email tab? I can see examples for configuring IPC Actions for new call arrival and Agent State changes, but what about ema...
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Member Since ‎10-14-2009 03:52 PM
Date Last Visited ‎03-28-2021 06:07 PM
Posts 3