Yes, SAML should be configured on Cisco Unity Connection (CUC) with the same Identity Provider (IdP) that is being used for your other applications to ensure seamless authentication.The Service Profile for CUC should be set to use SAML SSO as the aut...

Hi there,It sounds like you've successfully set up SAML SSO through Entra, but Visual VoiceMail isn't auto-authenticating. Here are a few things to check:Permissions: Ensure Visual VoiceMail has the necessary permissions in Entra (365).Jabber Configu...