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Direct Customer should always engage with CISCO TAC team (Contact number can be found in Cisco Worldwide Support Contacts - Cisco ) to raise RMA for defect and warranty replacement. Kindly get the device serial number or the contract number ready ...
The Cisco routers C1112-8PLTEEA and C1113-8PLTEEA are end-of-sale, and currently, there is no direct replacement product available for these models. However, for routers supporting the VDSL 35b profile, you might consider the Cisco ISR 1100 Series, s...